FREQUENTLY ASKED QUESTIONS ABOUT OUR SERVICE
Absolutely. Just drop us a message at +6012- 477 8120 or email us at email@example.com. We will be more than happy to customized bouquet according to your preferences.
All successful order transactions will receive an order confirmation email within 30 minutes of purchase. If you have not received your order confirmation email, please check your order summary in "My Account" (if you have an account) or your email Junk/Spam folder. Alternatively , you may email us at firstname.lastname@example.org to check.
Definitely! Please drop us a message at +6012- 477 8120 or email us at email@example.com as soon as possible, so that changes can be made before delivery. Please also include your order number so that we can assist your request as soon as possible.
We offer a diverse selection of payment options, including of:
1. iPay88 Internet Banking
2. Visa/MasterCard Debit Cards
3. Visa/MasterCard Credit Cards
5. Boost Wallet
6. Touch 'N Go e-Wallet
7. Bank Transfer(Maybank/Public Bank)*
Please bank-in your payment to the following:
Bank : Public Bank Berhad
Account Holder : BAMBOO GREEN FLORIST
Account number: 3095- 5675- 10
*Kindly send us the transaction slip to +6012-4338120 or fax to us at (604) 3319 303.
We advise you to call us immediately if you need an urgent delivery. Orders will only be sent upon confirmation.
We take your security very seriously, therefore, your details are safe with us.
|PENANG & BUTTERWORTH||Ayer Itam, Balik Pulau, Batu Feringgi, Bayan Baru, Bayan Lepas, Bukit Jambul, Bukit Mertajam, Butterworth, Georgetown, Gelugor (USM), Green Lane, Jawi, Jelutong, Kepala Batas, Kubang Semang, Nibong Tebal, Paya Terubong, Penaga, Perai, Simpang Empat, Seberang Jaya, Sungai Ara, Tanjung Bungah, Tanjung Tokong, Tasek Gelugor, Teluk Bahang|
|PERAK||Bagan Serai, Ipoh, Kemunting, Parit Buntar, Sitiawan, Sungai Siput, Taiping, Teluk Intan, Tronoh|
|KUALA LUMPUR||All areas in Kuala Lumpur|
|KEDAH||Alor Setar, Bedong, Kulim, Jitra, Lunas,Padang Serai, Pulau Langkawi, Sintok (UUM), Sungai Petani|
|PAHANG||Kuantan, Raub, Temerloh|
|MELAKA||Ayer Keroh, Alor Gajah, Bachang, Bukit Baru, Bukit Beruang, Bukit Rambai, Durian Tunggal, Melaka City Centre, Sungai Rambai|
|PERLIS||Arau, Kaki Bukit, Kangar, Kuala Perlis|
|SELANGOR||Ampang, Bandar Utama Damansara, Bandar Sunway, Bangi, Batu Caves, Batu Arang, Bukit Kiara, Cyberjaya, Damansara, Hulu Langat, Jinjang, Kajang, Kapar, Kepong, Kinrara, Klang, Kota Kemuning, Petaling Jaya, Port Kelang, Puchong, Selayang, Serdang, Serendah, Shah Alam, Sri Kembangan, Subang, Subang Jaya, Subang Jaya - USJ, Sungai Buloh, Taman Puchong Jaya, Tmn.Tun Dr.Ismail Jaya|
|NEGERI SEMBILAN||Bandar Baru, Bahau, Kula Pilah, Labu, Nilai, Port Dickson, Rembau, Tampin, Seremban|
|JOHOR||Ayer Hitam, Batu Pahat, Johor Baru, Kluang, Kota Tinggi, Kulai, Muar, Pasir Gudang, Segamat, Skudai|
|SABAH||Kota Kinabalu, Tawau , Sandakan|
|SARAWAK||Bintulu, Kuching, Miri, Sarikei, Sibu|
Orders received before 1:30pm (Malaysia time GMT+0800hrs) will be delivered within the same day.
Order made on late Saturday or Sunday will be delivered on next working day.
Should you require an urgent delivery, Sunday delivery or Public Holiday orders, please do not hesitate to contact us at +6012-477 8120, we will try our best to assist you.
During festive occasions, all orders must be placed 2 days in advance in order to avoid late delivery.
We seek for your kind understanding that request for specific delivery time or short time frame (10 – 11am) cannot be guaranteed as it depends on the drivers’ delivery routes scheduled for that day.
We endeavour to fulfill the delivery at most of the time, if there’s no unforeseen condition.
Earn Bamboo Green Florist rewards points to let you shop with discounted price or for FREE! For every RM1.00 you spend, you will earn 1 point.
1 point = RM0.01.
Seasonal conditions may affect the supply of certain kind of flowers. Specific colours may not always be available. In some cases, substitution may be necessary to fulfill your floral and container requirements. The dimensions given for arrangements are mere approximations. However, you may refer to them as general guideline of the flowers' sizes.
In certain extreme cases, subject to stock-availability, we reserve the right to substitute your order with another item which is of equal or higher value. Containers shown may not always be available as well. In these circumstances, alternative containers of similar value and style will be used.
Prices shown are not for St. Valentine's Day and Mother's Day. Prices for the two celebrations will be announced two weeks on this site prior to the celebrations.
If under certain unfortunate and unforeseeable circumstances whereby your credit card transaction has been approved and we were unable to deliver your order, then we would either reverse the credit card transaction, or attempt to fulfill the order again, subject to your preference. We hope such things will never happen.